Elevate guest experiences as a Client Relationship Specialist at Eastway Toyota/Lexus of Windsor. Ensure customer satisfaction, address inquiries, and foster brand loyalty through exceptional service.

This role offers a unique opportunity for a proactive individual dedicated to enhancing customer relationships. Collaborating with service, sales, and parts managers, you will streamline guest interactions and promote long-term loyalty to both Toyota and Lexus brands. Your role is essential in meeting and exceeding customer expectations while maintaining a vibrant, team-oriented culture.

Key Responsibilities:
• Address all customer inquiries and feedback promptly
• Coordinate with service and sales teams for efficiency
• Build long-term relationships to encourage retention




• Follow up with guests to track satisfaction trends
• Assist in refining processes for improved service standards

Requirements:
• Exceptional verbal and written communication skills
• Solid critical thinking and conflict-resolution abilities
• Excellent organizational skills to manage complex tasks
• Relevant experience in customer service or dealership
• Genuine interest in the automotive industry and service excellence

Leverage your customer service expertise to enhance guest experiences at Eastway Toyota and build lasting relationships.
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📌 Client Relationship Specialist at Eastway Toyota (Ontario)
🏢 Rafih Auto Group
📍 Ontario