Employment Type: Full-Time, Contract
Position Status: Vacant
Work Hours: 35 hours per week
Salary: $61,479 annually (Level 7), plus comprehensive benefits
Location: 80 Woodlawn Avenue East, Toronto, Ontario, M4T 1C1
Contract Start Date: September 7, 2026
Contract End Date: September 6, 2027
Application Internal Deadline: Monday, August 10, 2026
Application External Deadline: Wednesday, August 12, 2026
Posting date: July 31, 2026
JOIN OUR TEAM Join YWCA Toronto, where intersectional feminism, community voices, and social justice drive lasting change. We welcome women and gender diverse people of all identities into a workplace rooted in equity, collaboration, and inclusion.
ABOUT YWCA TORONTO - 1st STOP WOODLAWN This program provides up to 62 shelter beds for youth (16-24yrs) and adult (25 and older) women, trans and non binary participants. This program operates as part of a congregate living site which includes 72 units of permanent housing. Community Shelter Support Workers will work a fixed schedule that may include week day and/or weekend work and will be responsible for case planning of all shelter residents. This shelter is funded by the City of Toronto and adheres to Toronto Shelter Standards.
KEY RESPONSIBILITIES Prepares initial analysis of multiple budgets for 1st Stop Woodlawn, Woodlawn Housing and related community programs (Housing Help and Transitional Housing) for review by Managers of 1st Stop Woodlawn.
Coordinates and prepares financial reports for a variety of funding applications including, Ministry of Community and Social Services, Hostel Services, City of Toronto and United Way
Assists with the development, collection and analysis of reports using EMHware and SMIS
Maintains accurate records of revenue and expenditures
Inputs and exports revenue and expenses for financial statements to the Finance and IT Department
Prepares invoices for payable and receivable accounts
Processes billing requests to outside agencies and monitors payments
Distributes, monitors and reconciles petty cash, TTC and other monetary accounts
Ensures the security of valuables e.g. petty cash, gift cards, presto cards
Assists Manager with problem solving and support for day-to-day operations in the shelter including shift scheduling
Assists Manager to ensure the Shelter Management Information Systems is implemented and provides orientation and support to staff




Ensures the Health and Safety Guidelines are followed in accordance with the policies and procedures of YWCA Toronto including taking corrective action when responding to potential safety hazards
Shares on-call duties for 1st Stop Woodlawn
Attends staff meeting, takes minutes as required, and completes special projects when assigned
QUALIFICATIONS In-depth knowledge of an academic discipline normally acquired through completion of an undergraduate degree (e.g. BSW) (Cases for Equivalency will be considered)
Experience in managing and developing administrative and financial systems
3 to 5 years directly related experience in a residential setting providing administrative functions in a fast paced, high demand, social service residential setting
Working knowledge of current issues related to homelessness, including street involved individuals, harm reduction, addiction, social work, social housing, alternative and supportive housing, income security, mental health and demonstrated support strategies within an anti-oppression trauma framework
Toronto Hostels Training Centre Certificate or equivalent
Certificate in trauma counselling an asset
Knowledge of Health and Safety requirements, Shelter Standards, Ontario Works and relevant legislation and regulations
Demonstrated experience in working under pressure and remaining calm in a crisis
Demonstrated crisis intervention and conflict mediation skills
Excellent oral and written communication skills and experience in report writing
Demonstrated knowledge, experience preparing, monitoring and reconciling billings and monies
Ability to monitor and present financial statements and present analysis of financial issues
Excellent computer skills, word processing, and experience with database software, office and accounting programs (i.e. Word, Excel, Power Point, GP Dynamics accounting software)
Knowledge of office equipment and ability to troubleshoot and fix problems
Excellent organizational skills
Experience working in a high demand, multi-service environment required
Ability to maintain a positive approach and a professional manner at all times
Ability to interact with a diverse community of women within shelter and housing environments
Knowledge of a second language and/or culture is an asset
NOTE:



Restriction on vacation for year end closing and a variety of annual reporting and funding application deadlines
Incumbent may be required to work some evenings, week-ends and overnights.
Shares on-call duties for 1st Stop Woodlawn. Shares on-call rotation of 14 staffs
WHAT WE OFFER: Comprehensive Medical, Vision, and Dental Coverage
Life Insurance and Long-Term Disability Benefit
Multi-Sector Pension Plan: Employer’s contribution of 5.75% and Employee Contribution of 3.25%
Time off: Starts with 20 Vacation Days, 1.5 Days Per Month Sick Leave, 12 Paid Holidays, Health Promotional Days and 4 Float Days
Other Benefits: Child Care Benefits, Maternity/Parental Leave Supplementary Employment Benefits, Educational/Sabbatical Leave, and Financial Assistance for Career development
Vaccination Policy: In accordance with YWCA Toronto’s COVID-19 Vaccination Policy, all YWCA Toronto employees, students and volunteers are strongly encouraged to obtain all COVID-19 vaccinations and booster doses as recommended by Toronto Public Health
Please note: A vulnerable sector police reference check is required by the successful candidate before hiring. YWCA Toronto is a unionized workplace. Staff are represented by CUPE Local 2189. This position is within the Bargaining Unit. Please indicate on your cover letter if you are an internal candidate. For internal applicants, this position is not secondable.
YWCA Toronto transforms lives. As the city’s largest multi-service women’s organization, we help women and gender diverse people escape violence, move out of poverty and access safe, affordable housing.
We work tenaciously to break down barriers that hold women and gender diverse people back from achieving equality.
YWCA Toronto promotes the principles of anti-oppression and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from women and gender-diverse people of all races, ethnic origins, religions, abilities and sexual orientations.
YWCA Toronto provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted, please advise us if you require any accommodation. While we thank all candidates for their interest, only those selected for an interview will be contacted.
YWCA Toronto may use AI-supported tools to assist with parts of the recruitment process; all hiring decisions are made by people and guided by our commitment to equity and fairness.
YWCA Toronto is a Scent-Sensitive Workplace.

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📌 Business Administrator (contract) , S (Ontario)
🏢 YWCA
📍 Ontario