We are seeking a detail-oriented and customer-focused

Job Summary
We are seeking a detail-oriented and customer-focused Automotive Estimator to join our team. The Estimator plays a key role in assessing vehicle damage, preparing accurate repair estimates, coordinating with insurance companies, and keeping customers informed throughout the repair process. The successful candidate will have strong communication skills in English, technical knowledge of collision repair terms, and the ability to balance accuracy with efficiency. We appreciate high-quality service.

Key Duties And Responsibilities

Write complete and accurate estimates/supplements in accordance with company and insurance guidelines

Take clear, detailed photos of vehicle damage, while liaising with clients on story of vehicle collision or details of damage

Order parts, confirm availability, and ensure correct discounts are applied from vendors

Track and document vehicle progress through the repair process and update statuses in the production schedule

Assign labour to technicians, ensuring efficiency and accuracy

Communicate with customers about the collision repair process, insurance claims, timelines, and repair techniques

Conduct daily updates with the front office team to ensure accurate information is provided

Review and finalize supplements before vehicle delivery

Confirm insurance supplements are properly scanned and attached in the estimating system





Verify all labour has been assigned and all parts have been received/invoiced

Perform quality control checks before delivery to ensure all repairs meet company standards

Deliver vehicles, explain repairs completed, and address customer questions

Prepare and upload files for final billing, ensuring proper documentation and notes are completed

Perform other estimating and support tasks as directed by management

Requirements

Strong organizational skills and attention to detail

Collision auto body repair or estimating experience

Strong written and spoken English communication skills (required)

Knowledge of insurance company procedures and requirements

Proficiency with estimating software (Mitchel Connect, Qapter)

Proficiency with Client Dealer Management System software (Bodyshop Connect)

Ability to perform parts look up and confirmation with VIN numbers

Ability to work independently and as part of a team in a quick-paced setting

Experience estimating for high-end vehicles is an asset

Some qualifications are non-compulsory. We are looking for a loyal, hard-working and passionate person ready to support our work

Benefits

Employee discount for repairs

Opt-in to medical benefits after 3 months of employment

Pension opt-in after 1 year of employment

Quarterly performance-based bonuses after one year of employment

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📌 Automotive Estimator (Ontario)
🏢 CSN Collision
📍 Ontario