BGBx is seeking a Helpdesk Manager to lead day-to-day IT helpdesk operations, drive service excellence, and improve support processes in a rapid-paced environment. You will collaborate with infrastructure and engineering teams to resolve complex issues and ensure alignment with the IT strategy.
The role requires overseeing ticketing, onboarding, asset management, and maintaining security policies while delivering a seamless technology experience for employees.
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📌 Helpdesk Manager: Lead IT Support & Service Excellence (Ontario)
🏢 BGBx
📍 Ontario
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