Role Description

This a part-time on-site role for a Retail Sales Associate and Sales Support Staff. If hired you would be responsible for assisting management, providing excellent customer service and driving sales as well as day-to-day tasks such as maintaining store cleanliness, receiving, organizing and transferring inventory and fulfilling orders. Availability for Summer 2025 is required.

Responsibilities include, but are not limited to:

- Customer service and sales
- Engaging and interacting with customers
- Clienteling
- Developing and maintaining solid customer relationships
- Inventory and store support
- Supporting and assisting management
- Receiving and transferring inventory efficiently
- Tagging and markdowns
- General store operations
- Maintaining store cleanliness and organization
- Maintaining stockroom cleanliness and organization

Qualifications/Requirements:

- Minimum 1 year of customer service experience required
- Must be available at least 20 hours/week and be available weekends
- Must be able to commit to a minimum of 1 year of continuous employment
- Must be available Summer 2025




- Previous retail sales experience preferred
- Warehouse or online fulfilment experience valued
- Ability to develop positive lasting customer relationships
- Ability to provide excellent customer service
- Strong oral and written communication skills
- Strong organizational skills
- Strong computer skills as well as proficiency in iOS, spreadsheets and Google Docs required
- General product knowledge of footwear and brands we carry as well as a desire to learn about new brands and to stay informed on fashion trends
- Ability to lift 40 pounds
- Ability to maneuver around a stock room and to use ladders
- Ability to spend up to 8 hours working on your feet (with breaks)
- Enthusiasm for fashion, current trends a LOVE of shoes!

Job Types: Part-time, Permanent

Pay: $17.20-$18.00 per hour

Benefits:

- Store discount

Education:

- Secondary School (preferred)

Experience:

- sales: 1 year (required)
- Customer service: 1 year (required)

Work Location: In person

📌 Retail Sales Associate (Canada)
🏢 heel boy
📍 Canada