Elevate your career with Mastercard as a Technical Program Manager II, focusing on Salesforce initiatives. Drive customer experience strategies while leading end-to-end project delivery across diverse teams.

Mastercard is seeking a Technical Program Manager II to enhance our Salesforce programs, ensuring predictable execution across multiple teams. This position requires a strong understanding of Salesforce platforms and the ability to manage complex technology programs within an Agile framework. Bring your expertise in dependencies, risks, and stakeholder communication to help us deliver innovative solutions.

Key Responsibilities:
• Lead delivery of Salesforce programs across Sales Cloud
• Maintain multi-team delivery plans per release timelines




• Facilitate trade-offs and decision-making among stakeholders
• Establish delivery artifacts like RAIDD and decision logs
• Foster proactive communication with Product and Engineering teams

Requirements:
• Experience managing multi-team technology programs in SAFe
• Knowledge of Salesforce (Sales Cloud, Service Cloud, Marketing Cloud)
• Solid communication skills for diverse groups
• Familiarity with Agile and Scrum methodologies
• Ability to leverage data for improved delivery outcomes

Drive Salesforce program success and enhance customer experiences at Mastercard.
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📌 Salesforce Technical Program Manager II (Ontario)
🏢 Mastercard
📍 Ontario