As team leader, you support team management. You coordinate your unit’s activities, action plans and initiatives. You coach and guide a team composed primarily of highly experienced professionals, assign tasks and activities, and regularly monitor progress. You support talent development and employee engagement by creating a positive, engaging work environment where everyone’s contribution is valued. Your initiatives require extensive knowledge of your field. You have functional authority over the team and manage individual performance. You make recommendations on the planning and execution of operationally and conceptually complex projects and initiatives that require comprehensive analysis and understanding of the organization and line of business. Coordination is critical, so you interact with stakeholders working in a wide range of other fields. You develop business positions and lead and influence senior management and decision-making bodies. More specifically, you will be required to
Identify, develop and recommend strategic directions and business positions
Help determine your unit’s service offer and ensure your projects and activities are planned and executed
Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction
Develop training and skills development strategies and action plans for team members
Help resolve complaints and problems in accordance with the organization’s practices
Play a non-decision-making role in hiring,



performance management, discipline, and skills development. Manage the budget.
What we offer* Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses
Benefits apply based on eligibility criteria.
What You Bring To The Table Bachelor's degree in a related field
A minimum of eight years of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Knowledge of French is required
Develops talent, Directs work, Engagement
Trade Union (If applicable) At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Job Family Management support and expertise support (FG)

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📌 Team leader, Management support and expertise support (Quebec City)
🏢 Desjardins
📍 Quebec City