Elevate the customer experience with Global Payments as a Customer Success Manager. Help merchants unlock the full potential of their payment solutions while driving retention and growth across a diverse portfolio.

In this pivotal role, you will leverage relationship management and commercial insights to enhance customer loyalty and drive revenue. Collaborating with a high-performing Small & Medium Enterprise Team, you will support clients in optimizing their payment solutions, ensuring long-term success. Your consultative expertise and proactive approach will enable you to address client challenges and foster trusted partnerships.

Key Responsibilities:
• Drive revenue growth through upselling and cross-selling initiatives
• Strengthen client relationships by addressing business needs




• Provide consultative insights to optimize payment solutions
• Manage and resolve complex customer issues promptly
• Champion the adoption of innovative payment technologies

Requirements:
• Experience in sales, account management, or customer success
• Solid relationship-building and negotiation skills
• Excellent communication skills across multiple channels
• Solid business acumen and analytical thinking
• Postsecondary education in a related discipline

Utilize your skills in client success, relationship management, and payment solutions to make a lasting impact at Global Payments.
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📌 Customer Success Manager at Global Payments (Ontario)
🏢 Global Payments
📍 Ontario