INSIDE SALES MANAGER – NORTH AMERICA (Canada)
THE NOVASOL CHEMICALS GROUP

is a 100% independent company, ranked in the ICIS Top Best 100 chemical distributors.

The company, headquartered in Brussels, is active in Asia, Europe and North America with local teams in 20 countries.

Thanks to our growing activities in Europe, we are looking for an experienced and dynamic person as Inside

Sales Manager for the further development of our business in Canada, USA and Mexico.

Your main mission is to provide support to the local Sales Managers and keep the Sales Director updated on sales performance.

Your role:

Your key responsibilities and challenges

are defined as being the Sales Development Representative (SDR)/ Insides Sales representative (ISR)/ Business Development representative (BDR) who supports the sales organization in a pro-active and re-active way, with the following tasks:

Generate and process new sales leads and expand new items with existing customers in our ERP system (Oracle Netsuite)

Lead North American digital marketing campaigns and track success rate through Netsuite

Work with Global Sales Managers and Product Managers to find opportunities

Spot (dynamics) opportunity ownership from identified customer/product combinations

Strong phone calls activity with buyers to generate intimacy & deals

Prepare & issue price offers in a reactive way

Drive and follow up leads/opportunities coming from specific hunting activities

Check, approve and enter the Sales orders, and contact information amendments in Netsuite

Enter all sales information activities in an easily readable format into Netsuite ERP/CRM

Sample coordination: follows up until delivery and informs sales team

Follow up with customers to make sure that they are satisfied with our product/service level – report on customer satisfaction

Coordinates communication with supply chain in terms of status follow up





Close interaction with Quality department : send correct info to customers, follow up on questionnaires, regulatory requests, specifications from customers

Deal/coordinate customer complaints related to order/delivery (price/quantity/delivery issues)

Participate actively in team meetings on best practices and continuing expectations towards team members and management

Generates and shares monthly comprehensive communication about Sales performance, mission-related objectives and deadlines

Your profile:

Has experience in a sales and customer service environment (2-5 years)

Communicates fluently (reading, writing, speaking) in English

Can work independently and has the necessary maturity, skills and commercial feeling to communicate with customers and other (internal) stakeholders

Has excellent organization skills, supported by good product knowledge

Has a strong supportive attitude and willingness to help sales management and product managers to reach their goals

Shows a commercial ‘can-do’ attitude, assisting in the acquisition and maintenance of new and existing customers

Demonstrates a robust problem-solving attitude, to take ownership of problems and find internal solutions, to make active proposals of solutions to the sales manager;

Has a creative mindset to help sales managers brainstorm in solutions;

Has an excellent computer proficiency including the “Microsoft Office package”. Knowledge of lead management follow-up systems and/or CRM is an asset.

Shows a strong commitment to the company and is able to work in an international team and sales-driven environment.

You are based near Burlington

Our offer:

Young, dynamic, cosmopolitan working environment

Autonomy and responsibility

Possibility to grow in a people-oriented and value-driven ambitious company

Strong company values: Integrity, Intelligence, Intimacy & Improvement

Home office 1 day/week

Attractive salary & fringe benefits

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📌 Inside Sales Professional (Ontario)
🏢 Socket.dev
📍 Ontario