INSIDE SALES REPRESENTATIVE – TECHNICAL SALES
Edmonton,AB | $75,000-$95,000/year
Our client is looking for an Inside Sales Representative to join their team in Montreal.
This is a good opportunity for someone with experience in inside sales, order management or technical sales who enjoys working directly with customers and has an interest in electrical and industrial products.
The person in this position will work closely with customers, the outside sales team and internal departments to ensure quotations, orders and technical requests are handled properly and on time.
THE ROLE
Manage the quotation process from beginning to end
Prepare and follow up on quotations and customer orders
Communicate with customers and the outside sales team on a daily basis
Answer customer questions and provide technical assistance
Proactively identify solutions based on customer requirements
Follow the production and delivery of technical orders
Work with customers to resolve issues, changes and potential delays
Review technical drawings and specifications
Verify product certifications and requirements
Check inventory and product availabilityProvide customer support before and after the sale
Work closely with technical support regarding electrical equipment and intrinsically safe products
Enter and maintain information in SAP, including quotations, orders, inventory and customer information
Process product returns and RMAs
Work closely with the internal team to ensure excellent customer service
WHAT WE ARE LOOKING FOR
3–5 years of experience in inside sales, order management or a related sales position
Experience working with an ERP system; SAP experience is required
Good knowledge of Microsoft 365
Experience in technical sales or technical support is an asset
Ability to manage several priorities at the same time
Strong customer service and communication skills
Ability to understand technical information and communicate it clearly
Salesforce experience is an asset
Comfortable working in a fast-paced environment
WHAT WE OFFER
Salary: $75,000-$95,000 per year
Permanent, full time position.
If you have a technical sales background and enjoy working with customers while being part of a strong internal team, I would be interested in speaking with you.