Experienced Salesforce Developer - Service Cloud Focus (Toronto)

Experienced Salesforce Developer - Service Cloud Focus (Toronto)

03 Aug
|
A technology firm
|
Toronto

03 Aug

A technology firm

Toronto

Citco is a market leader in asset servicing, established in 1948 and continuously innovating to expand across asset classes and geographies. We serve hedge funds, alternatives, corporations, and private clients, with a focus on performance and client experience. We are building Citco’s Salesforce Platform as the unified digital backbone for Client 360, Investor 360, Onboarding Backbone, Data Quality, and Enterprise Process Automation, redefining how we engage clients and investors globally. Responsibilities As a Senior Salesforce Developer, you will architect and build scalable solutions, influence design decisions, and support high-impact releases for Client 360 and related initiatives. Your responsibilities include: Translate business requirements into Apex, Lightning Web Components, Flow, and SOQL/SOSL designs. Configure and customize Sales Cloud and Service Cloud, focusing on opportunity and case management and client/investor lifecycle automation. Develop and enhance integrations via REST/SOAP APIs, Data Cloud, and middleware such as Fusion, AXI, Dynamo, and DataBricks. Support Experience Cloud/Portal configuration for external investor and client access. Platform quality and assurance tasks: Conduct peer code reviews, enforce coding and security standards, and mentor junior developers. Optimize performance, governor limits, and transaction handling. Participate in CI/CD pipelines and ensure clean deployments across DEV, QA, UAT, and Production. Collaboration and advisory duties: Collaborate with architects, BAs, product owners, and data teams during solution design and sprint planning. Support UAT, user story refinement, and backlog grooming. Own technical enhancements for major platform releases. Continuous improvement: Track upcoming Salesforce releases (Data Cloud, Einstein, AgentForce, Marketing Cloud, Hyperforce) and recommend adoption. Contribute to reusable component libraries, documentation,



and platform standards. Qualifications Education - Bachelor’s degree in Computer Science, Information Technology, Engineering, or related discipline. Experience - 10+ years overall IT experience, including 6+ years in Salesforce development.- Robust hands‑on experience in Sales Cloud, Service Cloud, Process Automation, and Lightning.- Exposure to data synchronization, client hierarchy, financial services data models, or Salesforce for enterprise transformation is a plus. Technical Skills - Expert in Apex, LWC, Visualforce, Flows, Omnistudio (optional), and SOQL.- Strong understanding of Salesforce data model, security model, API limits, event‑driven architecture, and integration patterns.- Hands‑on experience with version control, CI/CD pipelines (Copado / Bitbucket / GitLab), and change sets.- Experience with REST/SOAP API development and integrations with enterprise platforms. Soft Skills - Analytical and solution‑oriented mindset with strong systems thinking.- Comfortable working in agile squads, communicating with architects, analysts, and stakeholders.- Excellent problem‑solving, documentation, and communication abilities. Certifications (preferred) - Salesforce Platform Developer I (required)- Salesforce Platform Developer II- Salesforce Service Cloud/Sales Cloud Consultant- Exposure to Financial Services Cloud/Data Cloud (plus) Salary Range — CAD $110,000 – 140,000. Benefits Your well‑being is paramount. We offer a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Please ask us about specific benefits in your location. We embrace diversity and prioritize hiring people from diverse backgrounds. Citco welcomes and encourages applications from people with disabilities; accommodations are available upon request for candidates in all selection stages. #J-18808-Ljbffr

📌 Experienced Salesforce Developer - Service Cloud Focus (Toronto)
🏢 A technology firm
📍 Toronto

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: experienced salesforce developer - service cloud focus (toronto) / toronto

Subscribe to this job alert:

Get the latest job offers by email for: experienced salesforce developer - service cloud focus (toronto) / toronto