Join MaintainX as a Design Researcher to deepen understanding of user needs and behaviors in our AI-powered platform. Engage directly with product teams to transform insights into actionable product improvements.

MaintainX seeks a Design Researcher with 3-5 years of UX research experience. You will work collaboratively with Product Managers, Designers, and Engineers, leading research from scoping to synthesis. The ideal candidate should demonstrate expertise in both qualitative and quantitative research methodologies.

Key Responsibilities:
• Own end-to-end research processes including planning and participant recruitment
• Convert complex findings into actionable recommendations for product teams
• Conduct site visits and user interviews to gather insights




• Promote customer empathy through shared insights and storytelling
• Leverage AI tools to streamline research workflows

Requirements:
• 3-5 years of UX research experience
• Solid qualitative and quantitative methods proficiency
• Proven track record of influencing product decisions
• Excellent presentation skills for diverse audiences
• High proficiency in English for cross-team collaboration

Shape user insights at MaintainX and ensure our AI-first product aligns with real user needs.
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📌 Design Researcher at MaintainX (Ontario)
🏢 MaintainX
📍 Ontario