At EconoLease, we do things differently. For over 30 years, we’ve led North America in restaurant equipment financing, helping thousands of hospitality businesses achieve their dreams.
As part of a Certified B Corporation , we balance profit with purpose and are proud to be recognized as a Global Top 100 Inspiring Workplace . Our mission? To disrupt and transform the $76 billion asset-based lending industry with innovative solutions and digital platforms that make financing easy and accessible.
Join us and be part of a team that values impact, inclusivity, and growth .
About the Opportunity We’re looking for a Customer Success Representative to play a critical role in supporting the end-to-end fulfilment of financing agreements. Acting as a key operational partner to the sales team, you will help ensure deals progress efficiently from application through to settlement while delivering a seamless experience for customers and stakeholders.
This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems and takes pride in delivering a high level of service and accuracy.
In this role, the key responsibilities include: Sales fulfilment & deal management: Manage the full lifecycle of finance agreements, from application and documentation through to settlement
Deal progression: Proactively monitor deals, remove roadblocks and ensure timely and accurate fulfilment
Sales team support: Act as a key point of contact for internal sales teams, providing guidance on processes, policy and systems
Stakeholder communication: Deliver responsive, solutions-focused communication to internal teams, customers, and dealers
Cross-functional collaboration: Work closely with credit, funding,



and customer service teams to ensure a seamless customer journey
Process improvement: Identify opportunities to enhance workflows, systems, and operational efficiency
What You’ll Need to Succeed: Minimum of 2 years’ experience in a finance, leasing, insurance, or sales operations/support environment, with hands-on involvement in managing deals through to settlement.
College/University education or equivalent relevant experience
Strong attention to detail with exceptional written and verbal communication skills
Ability to think critically, prioritize effectively, and thrive in a fast-paced environment
A collaborative, solution-oriented mindset with strong problem-solving abilities
Proficiency with Microsoft Office Suite and experience working with CRM systems
Highly organized and committed to delivering an exceptional customer experience
$60,000
The Perks: Competitive compensation + discretionary bonus
Hybrid work model for flexibility
Above-market benefits including health and dental
Leadership development programs and career progression opportunities
Inclusive, award-winning culture where you can bring your authentic self to work
16 hours paid volunteering annually to give back to the community
Social events and team gatherings to stay connected
Our Commitment to Diversity: At EconoLease, diversity is a cornerstone of innovation and success. We are committed to fostering an inclusive environment where individuals from all backgrounds, experiences, and perspectives are valued, supported, and empowered. Embracing our differences enriches our workplace culture and enhances our ability to serve our diverse clients and communities.

#J-18808-Ljbffr

📌 Customer Success Representative (British Columbia)
🏢 Econolease
📍 British Columbia