Key Responsibilities

- Respond to birthday and event inquiries in a warm, qualified, and timely manner

- Communicate with parents and families to understand their needs and help guide them through party options

- Upsell add-ons such as food, décor, platters, coffee, and special upgrades where appropriate

- Coordinate event details including schedules, food orders, decorations, room setup, and staffing requirements

- Work closely with party hosts and staff to ensure events are prepared and executed to a high standard

- Help manage multiple parties and bookings across busy weekends and high-volume periods

- Ensure event spaces are organized, guest-ready, and aligned with the Kidtropolis experience we want to deliver

- Support the development of systems and processes that make booking and planning easier for guests

- Assist with follow-up, guest communication, event feedback, and ongoing improvements to the overall experience

- Help bring our vision of a stress-free, memorable, and elevated party experience to life

📌 Key Responsibilities (Canada)
🏢 Kidtropolis
📍 Canada