Role Purpose: Your mission will be to act as the “La Prairie” expert in our partnering location. You will be providing courteous and high quality service to customers, building a loyal customer base, developing recent clients, and meeting or exceeding sales goals.
Main Accountabilities:
Drives retail sales by achieving/ exceeding the established daily, weekly and monthly sales goals
Provide customer service to exceed customer expectations
Assumes responsibility for each customer through opening, servicing, closing and follow up
Maintains a high level of product knowledge; educates customers on products and new items
Recruits and services customers by making appointments and phone calls and sending emails through store Clienteling system
Keeps current on upcoming special events, product information and general business information
Manages and maintains all samples at counter. Tester replenishment, counter cleanliness
Receives and processes cash and credit card payments
Knowledge, Skills and Experience:
Superior customer service skills
Demonstrated ability to meet or exceed sales goals
Demonstrated knowledge of products and services; ability to use knowledge to inspire customers to make purchases
Experience in and success in prospecting for and developing new clientele
Ability to work as a team player in a fast paced environment, handling multiple priorities and quickly learning new products and procedures
Highly dependable; flexible to work various schedules and some holiday
Qualifications
· Post-Secondary Degree required
· Proven track record of success with sales performance and quantifiable results.
· Requires 3 -5 years of retail sales (At least 3 years luxury skincare beauty advisors experience with a client book. )
· Previous experience managing net shipments and stock to sales plans.
· Strategic thinker with strong business acumen and problem-solving abilities.
· Dynamic individual with ability to coach, develop, and inspire others to action.
· Can speak. write and read both in English and French.
· Excellent communication and presentation skills.
Type d'emploi : Full-time, Permanent
Rémunération : à partir de 60 000,00$ par an
Experience:
- cosmetics sales: 3 years (required)
- Retail: 3 years (required)