Job Title: Administrative Support Coordinator
Location: Bedford, NS
Job Type: Part-Time, chance for Full-Time
Pay Rate: $20.00/hr
Job Overview:
We are seeking a detail-oriented and proactive Administrative Coordinator to assist with customer order follow-up, internal coordination, data management, and customer service support. This entry-level role is ideal for someone organized, communicative, and eager to grow.
Responsibilities will evolve based on the selected candidate's strengths and capabilities.
Responsibilities: Track and follow up on customer orders, including shipment status and delivery confirmation.
Communicate order updates and resolve issues with customers, vendors, and internal teams via email, Microsoft Teams, or phone.
Perform accurate data entry of customer orders, delivery and tracking details,
and maintain order/customer records.
Provide timely support to customers regarding order status and general inquiries.
Assist in resolving customer concerns in a professional manner.
Complete basic reporting and data analysis.
Other administrative or customer service duties as assigned.
Requirements:
Minimum one year of experience in a similar administrative, clerical, or customer service role within an office environment.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office (especially Outlook, Excel, and Teams).