Closing/Front of House Manager

Reporting to the General Manager, the Closing Manager will ensure that all guests are provided with the best experience possible and all responsibilities are conducted in a professional manner.

- Foster a positive and fun company culture.
- Manage and execute all aspects of the front of house, human resources: recruitment and selection, training, performance management, recognition and development.
- Manage employees by building strong teamwork and maintaining an accurate.
- As part of the management team maintain an up-to-date plan of restaurant staffing needs.
- Prepare schedules and ensure that the restaurant is properly staffed for all shifts.
- Lead, manage and deliver the Perfect Guest Experience each shift: dine-in, sports bar, take- out and delivery and guest recovery.
- Maintain a positive attitude that promotes teamwork within the restaurant.
- Shift management of controllable costs: Food, beverage, labour and QC prom line.
- Ensure operational and occupational health and safety standards are in place and adhered to each and every shift.




- Measure and evaluate service standards by using various feedback tools to develop and implement plans for continuous service improvement.
- Assist the management team with all aspects of restaurant operations.
- Other duties as required.

Qualification Requirements:

- 2 years restaurant experience required.
- Strong communication and interpersonal skills, both written and oral.
- Strong analytical/decision-making skills.
- Leadership skills – able to direct, coach, and supervise a team
- Customer service skills – able to exceed guest expectations.
- A positive and team-oriented attitude.
- Must be able to work with minimal supervision and have a strong initiative.
- You must be able to perform efficiently during high volume peak periods.
- Ability to multi-task in a fast paced workplace.
- Must be able to work a flexible schedule including opening, closing, weekends and holidays.

Job Types: Full-time, Permanent

Pay: $50,000.00-$55,000.00 per year

Work Location: In person

📌 Front of House/Closing Manager (Canada)
🏢 Boston Pizza Orleans
📍 Canada