Patient Coordinator / Receptionist (Canada)

Patient Coordinator / Receptionist (Canada)

03 Aug
|
AESTHETIC SERENITY SPA
|
Canada

03 Aug

AESTHETIC SERENITY SPA

Canada

Serenity Esthetics is a growing aesthetics and wellness brand with locations in Canada. We are professional, innovative, and creative, with one clear mission: to build a truly unique, personalized experience for every client.

The hourly rate listed reflects the post-probationary rate. All new hires begin at a 90-day probationary rate. After this period, a performance review will be conducted, and qualifying team members will advance to the standard rate based on performance, reliability, and overall contribution to the team.

Who Are We?

Serenity Esthetics brings a fresh, modern approach to the traditional spa experience. Our treatments are fully customized, and we focus heavily on building meaningful one-on-one relationships with every client. This is not a cookie-cutter spa—we pride ourselves on personalization, results, and connection.

What Is It Like Working at Serenity?

If you are energetic, organized, love meeting new people, and thrive in a fast-paced workplace, this is the place for you. Serenity Esthetics offers a fun, upbeat, and supportive workplace where no two days are the same. This is a role for someone who wants more than a boring desk job and enjoys being part of a growing, innovative brand.

Key Responsibilities





Greet and welcome clients and visitors in a friendly, professional manner

Answer phone calls, schedule appointments, and manage front desk operations

Verify, collect, and maintain accurate client information

Assist with client registration and check-in processes

Handle inquiries, process payments, and support retail transactions

Coordinate with staff to ensure a smooth and productive appointment flow

Deliver exceptional customer service and help create an outstanding client experience

Preferred Experience & Skills

Previous experience in a spa, wellness, or front-desk role preferred

Retail experience with a focus on client satisfaction

Comfort using phone systems, scheduling software, and office equipment

Strong customer service skills, including the ability to handle challenging situations professionally and empathetically

Excellent organizational skills and strong attention to detail

Ability to multitask and prioritize in a fast-paced environment

Basic knowledge of office management practices and procedures

Pay: $17.00-$18.00 per hour

Work Location: In person

📌 Patient Coordinator / Receptionist (Canada)
🏢 AESTHETIC SERENITY SPA
📍 Canada

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