We are looking for a motivated individual with excellent communication skills and the ability to thrive in a fast-paced environment, join our team as Dispacher& Brokerage and play a crucial role in ensuring efficient operations and customer satisfaction.

Key Responsibilities:

· Answer incoming calls and emails and respond to inquiries

· Book loads for our customers and dispatch appropriately to available drivers

· Plan trips and coordinate with Central Dispatch Team

· Dispatch drivers on planned trips

· Ensure Drivers are provided with all information that is required

· Process customs documents, POD's and/or any other paperwork as required

· Be able to make changes on the fly as needed to cover all trucks and loads

· Monitor and track all pickup and deliveries and notify customers in a timely manner

· Engage with drivers constantly and follow up on planned routes, pickups and deliveries

· Notify and communicate with our customers regarding the status of their load or any delays on a regular basis

· Be able to troubleshoot and multitask to resolve any issues that may occur

· Must be a team player and able to work in a very fast-paced environment

· Maintain accurate records of all communication and activities

· Enter customer info for ACI/ACE





· Collaborate with third party carriers and assign loads

· Assist find load for Penner’s drivers/ trucks

· Handle inbound, unsolicited prospect calls and convert them into sales

· Collaborate with other departments to ensure smooth operations

Qualifications:

· Minimum 1 year of Dispatch experience preferred

· The ability to interact professionally with drivers, customers, and team members

· Familiarity with computer systems, email and dispatching software

· Strong communication skills, both verbal and written

· Ability to multitask and prioritize tasks effectively

· Excellent problem-solving skills and attention to detail

Job Types: Full-time, Permanent

Pay: $40,000.00-$50,000.00 per year

Advantages:

- Casual dress
- Company events
- Company pension
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Flexible language requirement:

- French not required

Ability to commute/relocate:

- Steinbach, MB R5G 1B7: reliably commute or plan to relocate before starting work (required)

Application question(s):

- When applying please state availability and wage expectation!

Work Location: In person

📌 Dispatcher & Brokerage (Canada)
🏢 Penner International
📍 Canada