Overview

We are looking for an experienced Service Manager to lead our automotive service department. The successful candidate will oversee daily operations, lead the service team, ensure excellent customer service, and drive department performance and profitability.

Responsibilities

- Manage the day-to-day operations of the service department.
- Lead, coach, and support service advisors, technicians, and support staff.
- Monitor productivity, efficiency, and customer satisfaction.
- Ensure quality repairs and compliance with company and manufacturer standards.
- Handle escalated customer concerns professionally.
- Manage department budgets, expenses, and inventory.
- Work closely with the Parts and Sales departments to achieve business goals.
- Maintain a safe, organized, and positive work environment.

Qualifications

- 3–5 years of automotive service management experience.




- Strong leadership and communication skills.
- Knowledge of dealership or automotive service operations.
- Experience with dealership management systems (DMS) is an asset.
- Solid problem-solving and organizational skills.
- Valid driver’s license.

What We Offer

- Competitive salary
- Performance bonus opportunities
- Health and dental benefits
- Paid vacation
- Supportive team environment
- Professional development and manufacturer training

How to Apply

Please submit your resume and a brief cover letter to [email protected]. We appreciate all applications; however, only candidates selected for an interview will be contacted.

Pay: $125,000.00-$180,000.00 per year

Work Location: In person

📌 Service Manager (Canada)
🏢 Gauthier Cadillac
📍 Canada