Responsibilities:

Answering phones, 5 line capability

Assisting with walk-in customers

Booking estimate and vehicle repair appointments and preparing paperwork

Preparing paperwork for vehicle pick up

Preparing customer and Total Loss invoices

Communicating daily to customers, Insurance companies and rental companies on the status of vehicle repairs

Updating Arms, Webstatus and Progi daily

Accounts Receivables

Assissting with accounts payables and Banking

Taking part in daily production meetings

Skills:

Outstanding customer service, communication and people skills required

Time management to organize and manage multiple priorities a must

Capable of performing effectively in demanding situations

A great team player

Follows company policies and procedures

Proficient in Microsoft Word, Excel, Outlook, Quick Books and repair center experience an asset

Salary based on experience, Benefits offered and we are an equal opportunity employer

Only serious candidates should submit resume

Job Type: Full-time

Pay: $19.00-$24.00 per hour

Education:

- Secondary School (preferred)

Experience:

- customer service: 3 years (preferred)

Work Location: In person

📌 Customer Service Representative (Canada)
🏢 Mississauga CARSTAR - Hawkestone
📍 Canada