Delta Hotels by Marriott Toronto Mississauga features 315 contemporary guestrooms and suites, over 11,000 square feet of stylish meeting space, onsite Starbucks® Coffee, and Driftwood Social Bar + Table. We are committed to delivering exceptional hospitality and memorable experiences to our guests.
Summary
Join our team as a Night Auditor and Front Desk Agent at our vibrant hotel in. This role is vital in ensuring smooth operations during the night shift and providing outstanding guest service at the front desk in Vancouver. Be part of a dynamic environment where your hospitality skills make a difference.
Responsibilities
- Greet and check-in/check-out guests with professionalism and warmth.
- Manage multi-line phone systems to assist guests and coordinate services.
- Ensure accurate financial transactions and nightly audit procedures.
- Address guest inquiries and resolve issues promptly.
- Maintain a clean and organized front desk area.
- Collaborate with housekeeping and maintenance teams to meet guest needs.
- Uphold hotel policies and standards to ensure guest satisfaction.
- Prepare reports for management regarding nightly activities.
- Qualifications
- Proven experience in hotel front desk or hospitality roles.
- Working knowledge of OPERA
- Excellent communication skills, and ability to manage independent solutions to a variety of situations.
- Strong customer service orientation.
- Ability to handle multi tasks efficiently.
- Knowledge of hotel operations and guest services.
- This is always overnight shifts.
- Professional appearance and demeanor.
- Previous experience with hotel management is mandatory.
- Any Marriott Experience is an asset.
- Call-To-Action
- We are committed to inclusiveness, equity and accessibility. We encourage all qualified candidates to apply. Please note: Only shortlisted candidates will be contacted. AI not used in resume sorting.
- 'Embark on your next adventure with us—apply now to become a key part of our welcoming team where your hospitality talents will shine!'
Pay: $24.80 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
- Vision care
Work Location: In person
📌 Night Auditor/Front Desk Agent (Canada)
🏢 Delta Hotels by Marriott Toronto Mississauga
📍 Canada
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