- Welcome and acknowledge all guests
- Address guests’ service needs; assist individuals with disabilities
- Ensure that check-in/check-out standards are met; accommodate special requests whenever possible
- Know room locations, types of rooms available, and room rates.
- Inform housekeeping department of changes to a guest’s stay
- Book and record accurately all hotel reservations or inquiries
- Check figures, postings, and documents for accuracy
- Control and secure cash and cash equivalents for property according to cash handling policy and procedures
- Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures.
- Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises
- Perform other reasonable job duties as requested by Front Office Manager

Job Type: Full time

Pay: From $18.00 per hour

Benefits:

- Company events
- Dental care
- Discounted or free food
- Extended health care
- On-site parking
- Vision care

Work Location: In person

📌 Guest Service Agent (Canada)
🏢 Hotel Blackfoot
📍 Canada