Responsibilities

- Maintain a balance between floor supervision, administration, and hosting/communicating with groups
- Coordinate meals and set up requests with the appropriate department.
- Maintain written and verbal communications with meeting planners, groups, Front Office, Catering, and Sales.
- Greet guests when entering the restaurant with a pleasant smile and superior customer service
- Seat guests by finding a clean, available table, pulling out chairs, and placing a clean menu in front of guests
- Answer phone and record reservations for large parties
- Control high volume outside of restaurant
- Monitor dining rooms for seating availability, service, safety, and well-being of guests
- Assist servers when needed
- Thank every guest upon departure,



invite them to return, and wish them a fond farewell

Requirements

- Must have robust verbal and written communication skills
- Prior host experience preferred
- Must be able to multitask
- Must be able to stand and walk for an extended period or for an entire shift
- Must be able to move, lift, carry, push, pull, and place objects weighing up to 10lbs without assistance
- Must be able to work flexible shifts including nights, weekends, and holidays
- Must have Smart Serve
- Must have a Food Handler permit (where applicable)

📌 Victoria Cafe Host (Canada)
🏢 Omni Hotels & Resorts
📍 Canada