Are you passionate about advocacy, equity, and accessibility?

Quillsoft might be the place for you!

Who are Quillsoft?

For over 20-years we have been a leader in the development and distribution of assistive technology and literacy support software for disabled and neurodivergent people learning, working, and communicating on screens.

Our flagship product WordQ is used by millions of people around the world. Like many truly accessible designs, WordQ’s benefits extend beyond the disabled community and have been used to support Indigenous language revitalization efforts, by people for whom English is a second language, and by those who simply want to increase their efficiency and accuracy when working at a computer.

We are seeking a proactive and detail-oriented Sales Administration Assistant to support our VP of Sales from our Toronto office. This is an excellent opportunity for a recent graduate or early-career professional looking to build experience in sales operations, customer engagement, and CRM systems within a dynamic and purpose-driven organisation.

Key Responsibilities:

- You will be working in our Toronto office located on The Esplanade and will:
- Provide day-to-day administrative support to the VP of Sales
- Answer incoming phone calls and direct enquiries professionally
- Maintain and update customer records within the CRM system
- Creat and send customer quotes following sales meetings
- Prepare and distribute follow-up information to prospective clients
- Generate and issue licence agreements and supporting documentation
- Assist with tracking sales activity, pipeline updates, and reporting
- Ensure accurate record-keeping and data integrity across systems

Skills and Experience:

- A recent graduate or candidate with limited professional experience
- Strong written and verbal communication skills
- High attention to detail and organizational ability




- Confident using Microsoft Office (particularly Excel and Outlook)
- Comfortable learning and working with CRM systems (experience preferred but not essential)
- Professional telephone manner and customer-focused approach
- Ability to manage multiple tasks and meet deadlines

Desirable (but not essential):

- Previous administrative or customer service experience
- Exposure to CRM platforms such as Zoho, Salesforce, or HubSpot
- Interest in education, technology, or assistive solutions

Why Join Us:

- Opportunity to gain hands-on experience in sales operations
- Supportive environment for early career development
- Exposure to CRM systems and commercial processes
- Meaningful work within the education and technology sector

We celebrate diversity, are committed to creating an inclusive environment, and welcome everyone to participate in our application process. We encourage those of all backgrounds and experiences to apply, even if you don't believe you meet each unique qualification.

Applicants will receive equal consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age.

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Quillsoft will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require accommodation, please notify us, and we will work with you to meet your needs.

Job Types: Permanent, Full time

Pay: $40,000.00-$45,000.00 per year

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

Education:

- Secondary School (required)

Experience:

- Administration: 1 year (preferred)
- Customer Service: 1 year (preferred)

Work Location: In person

📌 Sales Administration Assistant (Canada)
🏢 Quillsoft
📍 Canada