Responsibilities include:

- Ensuring customers sign in/sign out upon attendance
- Process new move-ins by taking credit card information and signing leases
- Maintain accurate records for each customer using Site-Link software (training to be provided if required)
- Ensure units are clean upon move-out as necessary
- Answer phone calls and emails in a polite and qualified manner
- Provide greater than expected customer service to all clients
- Keep current a marketing log for all incoming calls and customers to track marketing activity and how customers found the business
- Keep exterior and interior of property clean, safe and presentable
- Schedule part time staff to cover your days off, and train new staff as necessary
- Must be able to communicate with management and customers via email
- Maintain online presence on Social Media

The ideal candidate must be:





- Able to communicate clearly both verbally and in writing
- Familiar with computers, email, Microsoft Office
- Comfortable working alone
- A Team Player! Someone who is willing to learn new skills and use their skills to help the company grow
- Reliable and Punctual
- Willing to take pride and ownership of the business to ensure targets are met or exceeded.
- Able to work with and supervise others

Schedule: 4 day workweek (Monday - Thursday)

Job Type: Full-time

Pay: $45,000.00-$50,000.00 per year

Benefits:

- Flexible schedule
- Profit sharing

Application question(s):

- Do you have experience working in a self storage facility?

Work Location: In person

📌 Self Storage Manager (Customer Service / Facility Operator) (Canada)
🏢 Self Storage Hamilton
📍 Canada