Job Summary

Director of Operations

Elevate Service Group Inc.

Full time

In-Office | Toronto, ON, Canada

The Opportunity

Elevate Services Group is a fast growing platform opportunity acquiring multiple businesses per year. Overseeing operational efficiencies and change management during ongoing M&A; activity will be your main focus. Reporting to the COO of the holding company, you will help secure increased profitability and production across various holdings.

Responsibilities

- Execute corporate strategy and oversee day-to-day operations across multiple entities.

- Lead change management initiatives to optimize operational efficiency and team adaptability.

- Lead cross-functional operations to achieve growth targets and service excellence.

- Develop and optimize operational pipelines to forecast business upside potential.

- Establish KPIs and monitor performance with data-driven dashboards.

- Drive on-site process improvements and efficiency across service delivery.

- Collaborate with sales and service teams to ensure seamless handoffs.

- Mentor and develop team members through performance coaching and feedback.

- Ensure compliance, safety, and quality standards across operations.

- Provide timely reporting to leadership on progress, risks, and opportunities.

- Manage budget, resources, and vendor relationships to support growth.

- Implement scalable processes to support rapid expansion and high visibility work.

- Forecast demand,



capacity planning, and resource allocation for projects.

Experience

- Proven record of executing operational strategies and driving change management.

- Proven track record leading cross-functional operations to drive growth.

- Strong data-driven mindset with KPI design and dashboard tracking.

- Experience in demand forecasting, capacity planning, and resource allocation.

- Expertise in process optimization and scalable operations for rapid expansion.

- On-site operations leadership with safety, quality, and compliance focus.

- Ability to mentor, coach, and develop high-performing teams.

- Strong collaboration with sales and service teams for seamless handoffs.

- Budget management, vendor relations, and procurement experience.

- On-site communication and stakeholder management in a growth-focused culture.

- Hands-on experience in reporting to leadership on progress, risks, and opportunities.

What's in it for you?

- On-site work in the GTA — collaborate in-person with the team at various office locations

- Competitive base salary as the primary form of compensation

- RRSP Matching

- Ambition Rewards - Annual Performance Bonus designed for high-achievers who exceed targets.

#Workwolf

Elevate Service Group Inc. uses Workwolf’s AI-enabled tools to sort and screen applications based on job-related criteria. All hiring decisions involve human review.

📌 Director of Operations (Canada)
🏢 Elevate Service Group
📍 Canada