Pivotly builds B2B software that helps businesses move faster. Our two products — Pivotly Parse, an AI-powered document parsing platform with human-in-the-loop verification, and Pivotly Core, an integration platform connecting ERPs, CRMs, and quoting tools — are used by teams that can't afford operational drag. We're a lean, ambitious team building infrastructure that matters.

Role Overview

We're looking for a Senior DevOps Engineer to own our infrastructure end-to-end. You'll work closely with the engineering team to build reliable, scalable systems for two distinct product lines — one with heavy AI workloads, one with complex integration pipelines. This is a hands-on role with real ownership: you'll set the direction for our CI/CD, cloud infrastructure, observability stack, and security posture.

What You’ll Do

- Design, build, and maintain scalable cloud infrastructure on Azure (primary) with awareness of multi-cloud considerations
- Own CI/CD pipelines end-to-end — from commit to production — using Azure DevOps
- Manage containerized workloads with Docker and Kubernetes; optimize for reliability and cost
- Implement and maintain observability tooling: logging, metrics, alerting, and on-call runbooks
- Harden security posture: secrets management, network policies, access controls, and compliance readiness
- Support AI/ML infrastructure needs for Pivotly Parse — GPU scheduling,



model deployment, Python Runner environments
- Build out infrastructure-as-code practices (Terraform or Bicep) and drive adoption across the team
- Collaborate with engineers to diagnose production issues and reduce toil through automation
- Own the incident response process and drive post-mortems with actionable follow-through

What We’re Looking For

- 5+ years in a DevOps, SRE, or infrastructure engineering role
- Deep hands-on experience with Azure and Azure DevOps
- Solid Kubernetes and container orchestration skills in production environments
- Proficiency in infrastructure-as-code; Terraform preferred
- Solid scripting ability in Python or Bash for automation
- Experience supporting Python-based application environments and async workloads
- Track record of improving reliability metrics (uptime, deployment frequency, MTTR)
- Strong communicator — comfortable working async across time zones with minimal hand-holding

Nice to Have

- Experience with AI/ML infrastructure — model serving, GPU scheduling, or data pipeline orchestration
- Familiarity with ERP/CRM integration environments and the data flows they generate
- Background in B2B SaaS or platform engineering
- Experience with cron-based and event-driven scheduling systems

Pay: $100,000.00-$140,000.00 per year

Work Location: Remote

📌 DevOps Engineer (Canada)
🏢 Pivotly
📍 Canada