We are seeking an energetic, dynamic Assistant to the CEO. You’ll be responsible for managing priorities and calendars, drafting communications, and providing a wide range of operational, administrative, and personal support. Our operations are largely on-site and as such, this role is in-office 5 days per week.

We’re a B Corp Certified eCommerce company and Canadian manufacturer of down, feather, and down alternative bedding products. We sell ethically-sourced duvets, pillows, and mattress toppers through our online store and to national and independent retailers, hotels, and interior design professionals.

As the Assistant, you will be responsible for:

Communications:

- Acting as the first point of contact for the CEO and his office.
- Screening calls and emails, responding to both routine and complex inquiries, and prioritizing for CEO’s attention.
- Attending meetings, preparing meeting materials and documents, taking minutes, and distributing minutes and action items.
- Composing and editing a variety of materials, including internal and external communications, correspondence, reports and presentations.
- Serving as liaison between the CEO and management, staff, and stakeholders, gathering and conveying relevant information.
- Supporting a positive company culture and helping to maintain strong relationships between the CEO and employees at all levels.

Operational Support:

- Supporting operational projects, including target and deadline tracking, flow of communication, communicating feedback to team members, and helping to remove obstacles where possible.




- Developing and leveraging relationships across departments to support inter-departmental coordination to achieve desired outcomes.
- Acting as a delegate for the CEO during absences; handling or forwarding issues wherever possible.
- Maintaining a strong, current understanding of business operations, objectives and challenges.

Office Administration:

- Filing, record-keeping, database management, and contact management.
- Purchasing supplies and coordinating office maintenance.
- Verifying invoices and preparing monthly expense reports.
- Coordinating events and employee engagement initiatives.

Calendar Management:

- Scheduling and coordinating professional and personal meetings, travel, appointments and reservations.
- Assisting with daily task management, managing changing priorities and competing deadlines.

Travel Arrangements:

- Booking flights, car rentals, accommodations and more for the CEO and for other team members as required.

Ad Hoc Projects & Errands:

- Maintaining flexibility to switch gears as situations and projects arise.
- Using all available resources to complete tasks or problem-solve across a variety of domains.

Our ideal candidate:

- Has strong critical thinking and creative problem-solving skills.
- Is a highly effective communicator who is positive and approachable.




- Handles sensitive information with the utmost discretion and confidentiality.
- Works well in a rapid-paced, evolving environment.
- Is curious and committed to continuous learning. Enjoys exploring unfamiliar territory.
- Is motivated and proactive, with a solutions-focused attitude.
- Is detail-oriented without losing sight of the big picture.

Requirements:

- Willingness to work flexible schedule, as needed.
- Valid driver’s license and comfort driving regularly.

About CDFC:

· We offer benefits including paid personal leave days, free flights, TTC subsidy, health care benefits and 24/7 access to our Employee Assistance Program.

· We offer room to grow! We value personal development and offer the opportunity to learn new things and follow your interests and curiosity.

· We are committed to consumer education and total transparency about our products and processes.

· We are committed to ethical sourcing, sustainability and social responsibility and strive for continuous improvement in these initiatives.

· We value creativity and fresh ideas. We offer a supportive, collaborative environment for testing new concepts and innovating.

Job Types: Full time, Permanent

Pay: $75,000.00-$85,000.00 per year

Benefits:

- Casual dress
- Company events
- Employee assistance program
- Extended health care
- In office parking
- Paid time off
- Store discount

Ability to commute/relocate:

- Toronto, ON M3J 1Y6: reliably commute or plan to relocate before starting work (required)

Work Location: In person

📌 Assistant to the CEO (Canada)
🏢 Canadian Down & Feather Company
📍 Canada