Salesforce Scrum Master Agile Delivery, Salesforce Platform & Digital Transformation Key Responsibilities Lead and facilitate all Scrum ceremonies including Sprint Planning, Stand-ups, Reviews, and Retrospectives Manage end-to-end Agile delivery for Salesforce initiatives Partner with Product Owner to manage backlog, prioritization, and sprint readiness Ensure user stories are refined, groomed, and aligned with Definition of Ready (DoR) and Definition of Done (DoD) Act as a bridge between business, product, and technical teams Identify and resolve impediments, risks, and dependencies proactively Drive Agile metrics including velocity, burndown, predictability, and sprint health Support UAT, defect triage, and release coordination Ensure adherence to enterprise Agile, compliance, and DevOps practices Coach teams on Agile best practices and continuous improvement Required Skills Proven experience as Scrum Master in Salesforce programs Robust understanding of Salesforce platform including: Sales Cloud Service Cloud Financial Services Cloud (FSC)
Expertise in Agile/Scrum methodologies and delivery frameworks Hands-on experience with: JIRA Confluence Agile dashboards Strong stakeholder management and cross-team coordination skills Experience working with distributed onsite/offshore teams Preferred Skills Experience with Salesforce Financial Services Cloud (FSC) Exposure to CI/CD and Salesforce DevOps pipelines Knowledge of banking processes, compliance, and regulatory environments Certifications Certified Scrum Master (CSM / PSM) Mandatory Salesforce certifications Preferred Nice-to-Have Skills Experience in large-scale digital transformation programs Exposure to RBC / Canadian banking ecosystem Experience managing multi-squad Agile delivery Essential Skills Scrum Master Salesforce Agile Delivery Salesforce Platform Knowledge Agile/Scrum Methodologies JIRA Confluence Stakeholder Management UAT and Release Management Salesforce DevOps Digital Transformation Programs
5+
Sailpoint
Required Skill Profession
Other General
📌 Salesforce Scrum Master (Toronto)
🏢 Astra North Infoteck
📍 Toronto
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