Fire N Ice is looking for an experienced, energetic, and hands-on Food & Beverage Supervisor to lead our front-of-house team. If you thrive in a fast-paced nightlife environment, enjoy leading people, and are passionate about delivering exceptional guest experiences, we’d love to hear from you.

As the Food & Beverage Supervisor, you will oversee daily operations, support and coach staff, maintain high service standards, and ensure every guest enjoys an unforgettable experience. This is a leadership role that requires professionalism, strong communication, and the ability to perform under pressure.

Responsibilities

* Supervise daily food and beverage operations during service.

* Lead, motivate, and support bartenders, servers, hosts, security, and support staff.

* Ensure exceptional customer service and resolve guest concerns professionally and efficiently.

* Assist with scheduling, staff supervision, and shift management.

* Train new team members while reinforcing company policies, service standards, and procedures.

* Maintain a strong presence on the floor throughout service while assisting with opening, closing, and end-of-night procedures.

* Monitor staff performance and create a positive, accountable team culture.

* Work closely with kitchen and management teams to ensure smooth operations.

* Monitor labour costs, inventory, and operational efficiency while maintaining excellent guest service.





* Ensure compliance with Alberta Health & Safety regulations, AGLC requirements, and Fire N Ice policies.

* Maintain a clean, secure, and organized work environment.

Qualifications

* Minimum 2–3 years of food and beverage experience.

* At least 1 year in a supervisory or leadership role.

* Previous experience in a restaurant, lounge, bar, nightclub, or entertainment venue is preferred.

* Strong leadership, communication, and conflict-resolution skills.

* Ability to remain calm and make sound decisions in a fast-paced environment.

* Flexible availability, including evenings, weekends, holidays, and special events.

* ProServe Certification is required.

* First Aid & CPR certification is considered an asset.

What We Offer

* Competitive wages based on experience.

* Opportunities for growth within a rapidly expanding hospitality brand.

* A fun, energetic, and team-oriented work environment.

* Staff discounts on food and beverages.

* Ongoing training and leadership development.

* Employee recognition and performance incentives.

* The opportunity to be part of one of Calgary’s premier nightlife destinations.

If you’re ready to lead a dynamic team and help create unforgettable experiences for our guests, we’d love to meet you.

Apply today and become part of the Fire N Ice team!

Pay: $20.00-$25.00 per hour

Work Location: In person

📌 Food and Beverage Supervisor (Canada)
🏢 Fire N Ice Bar & Lounge
📍 Canada