DH Supply Chain is a self-run warehousing company specializing in overseas warehouses in Canada. Our company has 16 years of service experience, mainly providing one-stop service for cross-border e-commerce sellers, integrating qualified overseas warehouse service, customs clearance service, logistics warehousing service, and truck transportation service in North America, and guaranteeing to provide customers with 24-hour service throughout Canada.

As a licensed customs brokerage firm, we facilitate smooth customs clearance for imports to both Canada and the United States. We offer a variety of transportation modes, including air, rail, ocean, courier, and truck, and handle customs clearance at all ports across Canada.

We are currently seeking a **full time Customs Specialist** to join our team at our office. This is a fantastic opportunity for an experienced professional to contribute to the smooth operation of our logistics and customs processes.

Responsibilities

- Build and maintain excellent, direct working relationships with the client and/or carriers, provides day to day contact and support
- Prioritize and complete work according to client’s needs, demands, customs requirements and DH standards for release conditions and ensure compliance
- Create and proactively maintain the client tariff database, ensuring all associated system maintenance files/information,



associated vendors and keywords are accurate and current in order to take advantage of data defaults for accurate quality output and one-step processing. Update information as necessary
- Verify documentation for release conditions, compliance, and rating compliance
- Participate fully with other team members in the day-to-day operations of the team, including setting priorities, organizing, and scheduling work, coordinating with others, problem-solving and decision-making, participating in meetings and handling special projects

Qualifications and Skills

- Diploma in international business/logistics/customs field is preferred, or equivalent work experience
- Proficient in Microsoft Office suite including Word, Excel
- Proficiency in Candata is an asset
- Professional maturity and demonstrated ability to take initiative, to work independently and follow through on work assignments
- Competency to maintain the highest level of confidentiality and treat sensitive information with discretion
- Personable and courteous in working relationships with clients and colleagues
- Excellent communication skills with all stakeholders
- Excellent time management, multi-tasking skills, and the ability to adjust to changing priorities
- Excellent problem-solving skills with the ability to manage and prioritize tasks

Pay: $43,000.00-$48,000.00 per year

Benefits:

- Dental care
- On-site parking
- Paid time off

Experience:

- Customs Specialist: 1 year (preferred)

Language:

- Mandarin (required)

Work Location: In person

📌 Customs Specialist (Canada)
🏢 DH Supply Chain
📍 Canada