Administrative Support Specialist – Group BenefitsFull-Time | Work from Home

We are seeking a dependable, organized, and professional Administrative Support Specialist to join our group benefits company. This is a full time, work-from-home position ideal for someone with excellent communication skills who is comfortable supporting clients and colleagues by telephone, email, and computer.

Key Responsibilities

- Answer and direct incoming telephone calls professionally
- Respond to client and colleague inquiries by phone and email
- Provide day-to-day administrative support to the team
- Enter, update, and maintain accurate client information
- Use a customer relationship management (CRM) system to manage records, activities, and follow-ups
- Prepare correspondence, reports, forms, and other documents
- Organize electronic files and maintain accurate records
- Assist with scheduling, follow-ups, and general office administration
- Handle confidential personal and insurance information with discretion

Required Qualifications

- Excellent telephone manner and verbal communication skills
- Strong written communication and interpersonal skills
- Proficiency with Microsoft Office products, including Outlook
- General knowledge of CRM systems and their day-to-day use
- Strong organizational skills and attention to detail




- Ability to prioritize tasks and work effectively with limited supervision
- Professional, reliable, and focused on providing excellent client service
- Reliable internet connection and a quiet, professional home workspace

Additional Assets

The following experience would be considered an asset:

- Previous administrative experience with an insurance company, brokerage, or benefits-related organization
- Knowledge of group benefits, life insurance, disability insurance, or personal insurance
- Experience working with insurance carriers, advisors, employers, or plan members
- Familiarity with insurance terminology, applications, claims, or policy administration

Position Details

- Full-time employment
- Work-from-home position
- Compensation will be based on the successful candidate’s skills, relevant experience, and employment history
- Training and support will be provided as required

If you are a professional and detail-oriented individual who enjoys helping others and working as part of a team, we invite you to apply. Please submit your résumé along with a brief cover letter outlining your relevant experience.

Pay: $18.25-$32.64 per hour

Benefits:

- Dental care
- Extended health care
- Vision care

Work Location: Remote

📌 Administrative Assistant (Chilliwack)
🏢 IGL Benefit Consultants
📍 Chilliwack