Personal Support Worker (PSW) (Floor
Duty)

 PSW certificate from an Accredited college
 Recent (6 months) experience in direct patient care, hospital setting

preferred. (Experience in an acute care hospital is an asset)
 Working knowledge of spoken and written English
 Demonstrated independence, a positive attitude and the willingness to work

effectively in a team
 Ability to take direction from appropriate skilled hospital employees

and work collaboratively with members of the healthcare team
 Training in management of responsive behaviours (e.g. Gentle Persuasive

Approach (GPA) training), and/or non-violent crisis intervention training
(e.g. Crisis Prevention Intervention (CPI) or Safe Management Group (SMG))
is preferred

 Proper utilization of personal protective equipment (PPE) provided, and
identify and report hazards

 Safe body mechanics training
 Monitoring of Vital Signs
 Height and weight measurements
 Perform duties that will encompass assisting the patient with activities of

daily living such as:
 Bed bath
 Showering
 Toileting (assist with bedpans, urinals and commode chair)
 Changing diapers
 Oral care/denture care
 Personal grooming i.e., dressing/nail care/shaving
 Assisting patients with nourishment by preparing patients for feeding

and assisting with low-risk oral feeding
 Making of beds
 Collection of specimens
 Engage the patient in meaningful conversation

 Work within your scope of practice and communicate clearly and concisely
to the healthcare professionals,



any changes noted in your patients

 With the assistance of the healthcare professional or another trained PSW,

able to transfer and position a patient both manually and with the assistance
of mechanical aids and assistive devices.

 Documentation according to institution’s policy
 Knowledge of Falls prevention and safety measures
 Knowledge of pressure ulcers signs and symptoms and prevention
 TED stocking application and removal
 Principles of medical asepsis
 Hand washing
 Therapeutic communication
 ROM exercises
 Catheter care

 Male
 Female

 Ostomy care (with appropriate training)
 Observation of urine and stool
 Communicate clearly and concisely any changes noted in the patient
 Documentation and reporting

Patient Observer
(Observer Duty )
 Completion of Grade XII, or equivalent
 Working knowledge of spoken and written English
 Recent (6 months) experience with direct patient care, hospital setting

preferred
 Demonstrated independence, a positive attitude and the willingness to

work effectively in a team
 Ability to take direction from appropriate professional hospital employees





and work collaboratively with members of the healthcare team
 With the direction, guidance and assistance of the healthcare professional

or patient’s primary nurse, perform duties that will encompass assisting the
patient with activities of daily living such as:

 Toileting (assisting with bedpan, urinals and commode chair)
 Changing diaper
 Assist the patient with low-risk oral feeding
 Engage the patient in meaningful conversation

 Walk with the patient if necessary to keep the patient occupied
 Accompany the patient to activities such as games

 Work within your scope of practice to assist the healthcare professional
with transfer or positioning of your particular patient

 Training in management of responsive behaviours (e.g. Gentle Persuasive
Approach (GPA) training), and/or non-violent crisis intervention training
(e.g. Crisis Prevention Intervention (CPI) or Safe Management Group
(SMG)) is preferred

 Proper utilization of personal protective equipment (PPE) provided, and
identify and report hazards

 Follow principles of aseptic technique i.e., hand washing
 Document according to the institution’s policy e.g., complete the patient

observer checklist
 Communicate clearly and concisely to the healthcare professional, any

changes noted in the patient
 Safe body mechanics training

GET STARTED WITH US!
If you would like to apply for employment opportunities or submit a staffing
request, please click here

📌 Personal Support Worker (Canada)
🏢 NHI-Nursing & Homemakers
📍 Canada