Job Description

Job requirements Languages

English

Education

Secondary (high) school graduation certificate

Experience

2 years to less than 3 years

Transportation/Travel Information

Own transportation

Work Conditions and Physical Capabilities

Tight deadlines, Rapid-paced environment, Work under pressure, Attention to detail

Personal Suitability

Team player, Excellent oral communication, Effective interpersonal skills, Client focus, Organized, Excellent written communication, Reliability

Business Equipment and Computer Applications

MS Word, MS Excel, MS Outlook, Internet

Specific Skills

Access and process information, Address customers' complaints or concerns, Maintain records and statistics, Issue receipts and other forms, Explain the type and cost of services offered,



Answer inquiries and provide information to customers, Enter Sales orders in Accpac. Prepare shipments online with various shipping companies. Calculate shipping costs if a shipment is prepaid. Arrange for billing for services, Arrange for refunds and credits, Prepare invoices, Process credit card payments if shipment is paid by credit card. Perform general office duties, Receive and log complaints, Receive payments

Pay: From $17.50 per hour

Benefits:

- Dental care
- Extended health care
- Vision care

Experience:

- Customer Service: 2 years (preferred)

Work Location: In person

📌 Customer Service/Order Desk (Canada)
🏢 AEROTECH HERMAN NELSON INTERNATIONAL
📍 Canada