Store Manager – Duke’s Source for Sports

With nearly 95 years in business, Duke’s Source for Sports is the GTAS most respected hockey retailer — a place where players, parents, teams, and passionate fans come to talk gear, improve their game, and be part of the hockey community.

If you love hockey, enjoy leading people, and thrive in a fast-moving environment where every day is different, this role offers a chance to have a real impact on both the business and the community around it.

What You’ll Do

Lead the Floor & Set the Tone

· Be a visible, engaging leader on the sales floor who creates welcoming, high-energy customer experiences

· Lead by example, coaching staff to confidently greet, engage, and build relationships with every customer

· Create a positive, fun, and accountable team culture where standards are clear and upheld

· Provide clear direction, feedback, and in-the-moment coaching

· Build a team that takes pride in the store, the product, and the customer experience

Drive Sales & Performance

· Work closely with the team to meet and exceed sales targets while managing costs

· Use floor insight and customer feedback to identify sales opportunities and improve performance

· Support and execute brand initiatives, vendor launches, and promotional campaigns

Vendor Engagement & Product Influence

· Engage directly with key brand partners such as Bauer, CCM, True and Warrior and help shape the gear for tomorrow.

· Stay informed on the latest product launches, innovations, and category trends

· Attend tradeshows and On-Ice Demo events that help influence future buying decisions and product mix in the store

Store Operations

· Execute merchandising standards, seasonal transitions, and signage updates

· Maintain a clean, organized, and professional sales floor and stock room

· Report any operational,



customer, or team-related concerns promptly

· Actively support and engage with our Team Department. This includes attending team fit nights.

· Work closely with team customers, coaches, and organizations to ensure a strong, consistent experience

Who You Are

· Naturally outgoing and personable — comfortable starting conversations and setting the room’s energy

· A confident communicator with a strong presence and leadership voice

· A floor-first leader who believes culture and results are built face-to-face

· Organized, reliable, and capable of managing competing priorities in a fast-paced environment

· Comfortable taking ownership of inventory health and understanding how purchasing impacts profitability

· Passionate about hockey, sports culture, and community retail

· High integrity, accountable, and professional

Experience & Qualifications

· 3–5+ years of retail, service or restaurant experience, including leadership or management responsibilities for a minimum of 2 years

· Proven experience leading, coaching, and developing a team

· Strong customer-facing background

Why Duke’s?

· A respected, long-standing hockey retailer with nearly a century of history

· A fast-paced, hockey-first environment where personality and passion matter

· Direct exposure to the brands and products shaping the future of the game

· Opportunity to influence culture, inventory, and store performance

· A leadership role where you can make a real impact on both the business and the community

If you’re the kind of leader who can walk onto a sales floor and lift the room, we want to meet you. Help us make Duke’s a place people love to work — and where hockey players love to shop.

Job Types: Full-time, Permanent

Pay: $62,000.00 per year

Advantages:

- On-site parking
- Store discount

Work Location: In person

📌 Store Manager (Canada)
🏢 Duke's Source for Sports
📍 Canada