Do you enjoy an energetic sales setting working with interesting industry leading products?
We are recruiting an Inside Sales Representative on behalf of a growing, innovative specialty coffee distributor. You don't need to be a coffee hobbyist, but certainly an interest or love or coffee is an asset. This is a hybrid position working in the showroom, assisting with web-chat and phone calls related to online inquiries or orders, and warehouse responsibilities, which includes shipping and order picking.
Hours & Schedule:
Option 1: 6 days a week / 45 hours
Monday-Friday: 9:00am - 5:00pm
Saturday: 11:00am - 4:00pm
Option 2: 5 days a week / 37 hours
Saturday is required, but you will receive a day off during the week.
Responsibilities
- Help customers via phone, email, chat, and in-person—answering questions, recommending equipment, and guiding purchases.
- Greet walk-in customers in our showroom, demo coffee machines, and create a welcoming, informative experience. Energy and presentation are important.
- Stay up to date on the latest coffee trends and equipment..
- Working to both pick and ship orders, along with other warehouse tasks, as needed.
- Support other departments when needed during busy times—you're a team player.
Benefits
- $20/hour to start, with strong potential for future growth.
- Full benefits after 3 months (medical, dental, vision).
- Paid vacation: 2 weeks in year one, 3 weeks after that.
- Paid lunch breaks
- Stable, full-time work in a company that values your input and love for coffee.
Other companies call this role:
Customer Service Representative
Customer Experience Associate
Customer Service Agent
Customer Care Representative
We thank all who apply for this position. We commit to "communicate quickly, communicate often, and communicate well". All applicants will be contacted within 5 business days. No phone calls please. IND1