About Us:

At Butler Byers Insurance, we’re dedicated to providing exceptional service to our clients. We’re looking for a motivated and detail-oriented individual to join our team. If you have a passion for helping people and a knack for managing multiple tasks efficiently, we would love to have you on board.

Why Choose Us:

Meaningful Work: Play a crucial role in our team by assisting clients with their auto insurance needs and providing excellent customer service.

Professional Growth: Learn from experienced staff and develop skills that will benefit your future career.

Positive Environment: Join a supportive and friendly workplace where your contributions are valued.

Community Involvement: Get involved in community enhancement projects through our sponsorship committee.

Position Summary:

You will be responsible for providing prompt, accurate, and courteous support services to clients and co-workers. This role involves handling Motor Vehicle transactions as well as managing telephone and reception duties either face-to-face, over the telephone, or electronically.

Key Responsibilities:

1. Motor License Transactions:

· Assist customers with plate renewals and cancellations, driver’s license renewals, assigning customer numbers, issuing photo IDs, and explaining the Secure Driver Recognition program.

· Handle reciprocity for driver’s licenses from out of province/country, explain plate coverage provided by the Saskatchewan Auto Fund, collect payments, and handle outstanding Auto Fund receivables.





· Provide drivers abstracts and other required transactions.

2. Extension Auto Coverage:

· Provide quotes, explain coverage, make recommendations, place coverage, and make changes using an automated broker management and rating system.

· Verify accuracy, issue binders, summaries, certificates, policies, endorsements, and other related items.

· Bind new policies, make changes to existing policies, and apply payments to direct bill policies using company portals.

· Assist customers with reporting auto claims to the appropriate insurance company and support clients throughout the claim process as required.

3. Reception Duties:

· Answer and direct incoming phone calls, reply to customer inquiries via email, and document all communication and activity with clients in the broker management system.

· Process incoming payments, issue receipts, balance and create daily deposits.

4. Embrace Technology:

· Utilize company portals, e-signature, electronic applications/forms, and other available technology to its fullest advantage.

Qualifications:

· Proficiency with computers.

· Strong team player with excellent communication skills.

· Ability to handle a diverse client base with patience and professionalism.

· Commitment to providing exceptional customer service.

Job Type: Full-time

Benefits:

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Work Location: In person

📌 Receptionist/Motor Vehicle Department (Canada)
🏢 Butler Byers Insurance
📍 Canada