Family and Client Care Coordinator (RPN) and LEGHO CoordinatorDuties & Responsibilities:Responsibilities to Clients

- Refer clients for completion of RAI-CHA assessments as required
- Review client assessments electronically as required
- Recommends and facilitates appropriate CSS and HCSS referrals that meet client needs
- Perform a Case Management function by actively promoting/linking services of other health system partners and other sectors as appropriate as well as assists clients to navigate the system
- Teach, delegate, assign, and supervise medication administration and other controlled acts permitted under the Regulated Health Professions Act, 1991
- Ensures clients have access to the information they need to participate in their care planning, research, and source out information as required
- Develop a plan of care for clients
- Prepare clients and/or families for discharge

Responsibilities to Family/Caregiver Support

- Provide education, information, and counselling support to the caregivers of clients
- Ensure ongoing communication and support with families/caregivers of clients
- Provide information to family/caregivers regarding other support services in their community

Responsibilities to Administration

- Maintains and updates an accurate electronic calendar of work schedule including appointments, locations, and shares with the Intake Manager
- Ensure client records are maintained and current
- Gather statistics as required by Intake Manager

General Duties

- Self-manages work schedule, coordinating availability in a way that responds to internal requirements
- Networks with and cultivates relationships with relevant community resources and CSS agencies
- Ensures that appropriate information and documents are available to system partners and applicable CSS agencies




- Ensures that client confidentiality is actively and responsibly managed and that client information, applications, files, assessments, electronic or otherwise are maintained in accordance with privacy policies and standards
- Transfers information, assessment data or files within HCSS and to other authorized CSS agencies/systems partners adhering to the prescribed privacy policies and standards
- Coordinates with and works professionally and effectively with CSS agencies and other system partners
- Positively and professionally represents all CSS agencies and service providers in the Ontario Health West region
- Assist in the promotion of the services of HCSS, especially to healthcare professionals
- Seek ongoing education opportunities which will enhance knowledge pertinent to the role, including about HCSS Grey-Bruce services, clients, and the sector
- Maintain privacy and confidentiality
- Adhere to the Occupational Health and Safety Act and its associated regulations
- Complete mandatory annual online training courses

This job description indicates the general nature and level of work expected. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required by the successful candidate. The successful candidate may be asked to perform other duties as required.Competencies & Qualifications

- Experienced in the use of client assessment tools




- Must be available for overnights/evenings
- Excellent communication and problem-solving skills
- Above-average competence with current technology and software
- Strong interpersonal skills and ability to work effectively as a member of a team
- 3-5 years’ experience working in a home and community care organization or social/health services program
- Broad working knowledge of Community Resources
- Must have a valid Driver’s License and access to a reliable vehicle
- Knowledge of Alzheimer's Disease and related disorders
- Previous experience working with volunteers is an asset
- Current registration with the College of Nurses is required
- Travel to other Day Away Programs across Grey-Bruce, with a mileage reimbursement

Compensation & Total Rewards

- Wages are from $27.22/hour, 56 hours biweekly.
- Four days (28 hours biweekly) in LEGHO Coordination
- Four days (28 hours biweekly) in HCSS Adult Day Program, in the Port Elgin site
- 8 days of PTO per annum
- 3 weeks of vacation, per annum (12 days per year)
- Benefits, including dental
- TFSA/RRSP matching program, up to 5%

This position is for an existing vacancy at HCSS. HCSS does not use Artificial Intelligence (AI) to review applications and/or resumes. Only successful applicants will be contacted for interviews; candidates who have completed the interview process will be notified of their status once the selection process decisions are finalized.HCSS is an equal chance employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All applicants will be considered, but only those selected for an interview will be contacted.

Pay: From $27.22 per hour

Work Location: In person

📌 LEGHO Coordinator & Family and Client Care Coordinator (Port Elgin)
🏢 HCSS Grey-Bruce
📍 Port Elgin