Full-Time | Long-Term | Remote in Canada | Supporting a Healthcare Technology Company
We are a U.S.-based, mission-driven healthcare technology company helping medical providers deliver more personalized and thoughtful care in the field of hormone health.
We are hiring for this role through Indeed Canada because we are open to candidates based in Canada (Our CEO is Canadian). This is a fully remote position working with our U.S.-based leadership team, internal team members, medical providers, and customers.
We are looking for a full-time Customer Experience Manager who can help us build, lead, and continuously improve the way we support our customers. This is not just a “customer service” position.
We are looking for someone who can take ownership of the customer experience, create better systems, improve communication, develop SOPs, and help our team deliver a consistently excellent experience as we grow.
Position Details
Job Type: Full time
Location: Remote — Canada-based candidates welcome
Company Location: United States
Schedule: Monday to Friday, with availability during U.S. business hours
Compensation: CAD $$20-$29, depending on experience
Start Date: As soon as the right person is found