Job Summary
We are seeking a dedicated and friendly Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and ensuring a welcoming environment. This role requires strong organizational skills, proficiency in office software, and the ability to manage multiple tasks efficiently. Experience in a dental office setting is preferred but not mandatory.

Responsibilities

- Greet and assist clients as they arrive, ensuring a positive first impression.
- Manage appointment scheduling and confirmations using computerized systems.
- Handle incoming calls and respond to inquiries with professionalism and courtesy.
- Maintain accurate records of client interactions and transactions.
- Perform clerical duties such as filing, data entry, and proofreading documents.
- Support office operations by maintaining cleanliness and organization at the front desk area.




- Collaborate with team members to enhance customer support and service delivery.

Experience

- Previous experience in a front desk or customer service role is preferred
- Strong organizational skills with attention to detail for effective clerical work.
- Excellent communication skills, both verbal and written, to interact effectively with clients and staff.
- Ability to multitask in a rapid-paced environment while maintaining professionalism.

Join our team as a Front Desk Agent where you can make a difference in our clients' experiences while developing your career in a supportive environment.

Job Type: Part-time

Pay: $16.00-$17.00 per hour

Benefits:

- On-site parking

Ability to commute/relocate:

- Strathmore, AB T1P 1H8: reliably commute or plan to relocate before starting work (preferred)

Language:

- English (preferred)

Work Location: In person

📌 Front Desk Agent (Canada)
🏢 westlake inn
📍 Canada