Join our dynamic team as a Customer Service Take-out representative, where your enthusiasm and communication skills will shine! In this energetic role, you will be the friendly face and helpful voice guiding customers through their take-out orders. Your positive attitude and attention to detail will ensure every guest feels valued and satisfied. This position offers an exciting opportunity to engage with diverse customers, support sales initiatives through upselling, and deliver exceptional service that keeps guests coming back.
Duties
- Greet customers warmly and assist with placing take-out orders via phone or in person
- Enter order details accurately into the Computer system, ensuring order entry precision
- Provide detailed information about menu items, specials, promotions, and catering to encourage sales and upselling opportunities
- Practice excellent phone etiquette, actively listening to customer needs and answering questions clearly
- Process payments securely and efficiently while maintaining a friendly demeanor
- Collaborate with kitchen staff to ensure timely order preparation and delivery to customers
- Maintain cleanliness and organization of the take-out area, ensuring a professional appearance at all times
Qualifications
- Robust communication skills in English
- Previous experience in customer service or sales environments is advantageous
- Demonstrate order entry skills with attention to accuracy and detail
- Ability to handle multiple tasks simultaneously while maintaining a positive attitude
- Excellent phone etiquette and active listening skills to understand customer needs effectively
- Familiarity with basic analysis tools or software is a plus but not required
Join us if you’re passionate about delivering lively, engaging service that makes every guest’s experience memorable! We value energetic team players who thrive on helping others and creating positive interactions. This paid position offers an exciting chance to develop your communication, sales, and analysis skills in a fast-paced environment dedicated to excellence.