Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering creative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.

As a Commercial Sales Support Specialist, you will manage account relationships.

Key responsibilities:

- Create and manage daily customer quotations.
- Negotiate plan and spec jobs with respective house accounts.
- Responsible for some of the order entry, order maintenance, and management of order delivery process.
- Manage weekly bid schedule.
- Prioritize projects and communicates bid date and time, co-coordinating quoting responsibilities and objectives with Commercial Territory Managers.
- Manage quote follow-up process including updating weekly open quote reports, updating CRM to reflect quote status and coordination with 3rd party vendors.




- Assist in credit and collection activities.
- Manage the order credit approval process to avoid delays and past due orders.
- Prepare and manage submittals and orders accurately, reducing manual overrides and allowances.
- Coordinate and manage quotes and orders within guidelines for residential districts.

- High school diploma or an equivalent combination of education and experience.
- Bachelor's degree or equivalent is preferred.
- Strong abilities with building relationships, listening, persuading, negotiating and managing time.
- Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Knows principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Effective at written and verbal communication.
- Intermediate industry and product knowledge.
- Must be able to use Microsoft Office and Customer Relationship Management software.

📌 Commercial Sales Support Specialist (Canada)
🏢 Lennox International
📍 Canada