Position Summary

The Quality Control Manager is responsible for leading and maintaining the company's Quality Assurance, Food Safety, and Sanitation programs to ensure products are manufactured safely, consistently, and in compliance with customer requirements, regulatory standards, and company policies.

This role provides leadership and direction to the Quality Control and Sanitation teams while working closely with Production, Maintenance, and Management to identify risks, improve processes, and maintain the highest standards of food safety, sanitation, and product quality.

The Quality Control Manager plays a key role in ensuring compliance with Good Manufacturing Practices (GMP), HACCP principles, sanitation standards, customer specifications, and applicable food safety regulations.

Key Responsibilities

Quality, Food Safety & Sanitation Management

- Lead, maintain, and continuously improve the company's Quality Control, Food Safety, and Sanitation programs.
- Ensure compliance with GMP, HACCP, allergen control, sanitation, traceability, environmental monitoring, and food safety requirements.
- Develop, implement, and monitor sanitation procedures, sanitation schedules, and sanitation verification programs.
- Ensure all production equipment, processing areas, utensils, and facilities are cleaned and sanitized according to company standards.
- Monitor sanitation effectiveness through inspections, environmental monitoring, ATP testing (where applicable), and pre-operational inspections.
- Establish, review, and update quality and sanitation procedures, policies, and documentation.
- Maintain accurate quality records, sanitation records, inspections, and reports.
- Support internal, customer, regulatory, and third-party food safety audits.

Production Quality Oversight

- Perform regular inspections of production areas, equipment, ingredients, packaging, finished products, and sanitation activities.
- Monitor Critical Control Points (CCPs), quality checkpoints, and sanitation verification activities throughout the manufacturing process.
- Investigate quality issues, sanitation deficiencies, customer complaints, and product deviations.
- Lead root cause investigations and implement Corrective and Preventive Actions (CAPA).




- Work closely with Production and Maintenance to resolve quality and sanitation concerns while maintaining operational efficiency.
- Ensure non-conforming products are properly identified, controlled, investigated, and dispositioned.

Sanitation Leadership

- Lead, supervise, coach, and develop the Sanitation team.
- Develop sanitation schedules that support production requirements while maintaining food safety standards.
- Verify completion of sanitation tasks and documentation.
- Ensure sanitation chemicals are used, stored, and handled safely.
- Coordinate deep cleaning activities and preventative sanitation programs.
- Ensure compliance with all sanitation Standard Operating Procedures (SSOPs).
- Monitor pest control activities in collaboration with approved service providers.
- Drive continuous improvement in sanitation effectiveness and operational efficiencies.

Team Leadership & Training

- Lead, coach, and develop Quality Control and Sanitation employees.
- Provide training and guidance on GMP, HACCP, sanitation procedures, food safety requirements, allergen control, and company policies.
- Schedule staffing coverage to support production requirements.
- Promote accountability, teamwork, employee engagement, and continuous improvement.
- Conduct probationary reviews, performance evaluations, coaching sessions, and disciplinary discussions where required.
- Ensure all mandatory training and annual certifications are completed.

Documentation & Compliance

- Maintain quality documentation including inspection reports, sanitation records, production records, corrective actions, environmental monitoring results, and audit documentation.
- Ensure product specifications, sanitation procedures, and quality standards remain current and effectively communicated.
- Review quality and sanitation data to identify trends, recurring issues,



and opportunities for improvement.
- Ensure ongoing compliance with CFIA requirements, customer expectations, regulatory requirements, and food safety standards.

Continuous Improvement

- Identify opportunities to improve product quality, sanitation effectiveness, food safety systems, operational efficiencies, and waste reduction.
- Participate in cross-functional continuous improvement initiatives.
- Recommend improvements to equipment, sanitation processes, quality systems, and food safety programs.
- Support investigations related to customer complaints, product quality concerns, sanitation issues, and food safety incidents.

Qualifications & Experience

- Minimum 5 years of Quality Assurance and/or Food Safety leadership experience within a food manufacturing environment.
- Previous experience in bakery manufacturing or food processing is strongly preferred.
- Experience leading both Quality Control and Sanitation teams is considered a strong asset.
- Solid knowledge of GMP, HACCP, allergen control, sanitation programs, environmental monitoring, and food safety systems.
- Experience supporting customer, regulatory, CFIA, and third-party food safety audits.
- Strong leadership, coaching, and employee development experience.
- Excellent analytical, investigation, and problem-solving skills.
- Strong organizational and communication abilities.
- Ability to prioritize multiple responsibilities in a quick-paced manufacturing environment.

Education & Certifications

- Post-secondary education in Food Science, Food Safety, Microbiology, Quality Assurance, or a related field preferred.
- HACCP Certification required.
- Food Safety Certification required.
- SQF Practitioner, BRCGS, or equivalent food safety certification is considered an asset.
- Internal Auditor certification is considered an asset.

Pay: $80,000.00-$90,000.00 per year

Benefits:

- On-site parking

Ability to commute/relocate:

- Etobicoke, ON M8Z 5L6: reliably commute or plan to relocate before starting work (required)

Experience:

- Quality Control: 5 years (required)
- Bakery Manufacturing: 3 years (required)

Willingness to travel:

- 50% (required)

Work Location: In person

📌 Quality Control Manager (Canada)
🏢 2058998 Ontario Inc. dba CT Bakery
📍 Canada