Code : CL-308

Location : (Canada - Remote)

Experience Required : 5+ years of hands-on Salesforce consulting or implementation experience.

Job Description

Job Location: Canada – Remote
VISA Status: Canada Citizen or PR Holder (having B1/B2 US Visa is added advantage)
Start Date: Immediate or 15 Days
Responsibilities

- Engage with business stakeholders to gather, analyze, and translate requirements into

Salesforce, Slack, and Agentforce solutions

- Design end-to-end business processes leveraging Salesforce, Slack workflows, and

Agentforce AI agents

- Lead functional solution design, including use cases, user stories, process flows, and

acceptance criteria

- Provide thought leadership on conversational interfaces, automation, and AI-driven service

or sales workflows

- Support UAT, change management, training, and post-go-live adoption
- Configure and customize Salesforce using Flows, Apex (as needed), Lightning components,

and integrations

- Design and implement Slack integrations with Salesforce (alerts, workflows, bots,

notifications, approvals)

- Implement and configure Agentforce for intelligent case handling, automation, and AIassisted workflows

- Collaborate with architects on system integration, security, data models, and scalability




- Troubleshoot and resolve technical and functional issues across Salesforce, Slack, and

Agentforce
Required Qualifications

- 5+ years of hands-on Salesforce consulting or implementation experience
- Minimum 1 successful project involving Slack integration and Agentforce implementation
- Solid understanding of Salesforce clouds such as Sales Cloud, Service Cloud, Experience

Cloud, or Platform

- Experience with Salesforce Flow, automation, and declarative development
- Solid understanding of Slack APIs, workflows, and Salesforce-Slack connectivity
- Experience working in Agile/Scrum delivery environments
- Excellent communication skills with the ability to bridge technical and business teams

Preferred Qualifications

- Experience with AI-driven solutions, conversational agents, or intelligent automation
- Exposure to integration tools (MuleSoft, REST/SOAP APIs)
- Experience working with enterprise or regulated clients
- Prior consulting or client-facing experience

Certifications (Required or Strongly Preferred)

- Salesforce Administrator
- Salesforce PD1
- Salesforce Sales Cloud and/or Service Cloud Consultant
- Salesforce Slack Admin/Developer/Consultant (preferred but not mandatory)
- Salesforce Certified Agent force Specialist

📌 Salesforce Slack and Agentforce Techno Functional Consultant (Canada)
🏢 CloudLabs
📍 Canada