We are currently seeking 1 full time secretary position(12 month contract with a possibility to extend) to join this fast-paced work environment. Must be able to manage multiple tasks and be productive with customer service and booking clients.

The Hand and Upper Limb Clinic is a regional out-patient rehabilitation clinic with staff including Physiotherapists, Occupational Therapists, Certified Hand Therapist, and Rehabilitation Aides. This clinic has provided out-patient, private therapy services to our community for 30 years.

Qualifications/Duties

- Check-in patients, answer phones, book appointments, take payments, update patient information
- Speak with insurance companies and WSIB in a calm and courteous manner on a daily basis
- Chart preparation, intake forms, billing information, proper triage for patients, doctor referrals
- Work experience as a receptionist/secretary in a health care setting would be an asset
- Demonstrated ability to work both independently and within a team environment,



prioritizing and organizing work
- Ensure a courteous and professional demeanor with patients
- Other duties as assigned

Experience and Education

- High School Diploma Required - College Preferred
- Medical Terminology
- Microsoft Proficiency (especially Excel, Word, and PowerPoint) is an asset
- Medical Office Assistant Course (an asset)
- Minimum 2-5 years’ experience in customer service and medical field

Send Cover Letter and Resume with Attention: Matthew Eaton

Email or Drop off in person to

Hand and Upper Limb Clinic @ 103-105 Villa Street. Deadline January 5th, 2026

Applications from all qualified individuals are welcome. We thank you for your interest; however, only candidates selected for an interview will be contacted.

Job Type: Full-time

Pay: $20.00-$25.00 per hour

Work Location: In person

📌 Medical Secretary (Canada)
🏢 Hand and Upper Limb Clinic
📍 Canada