JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What this job involves:
JLL is seeking an Administrative Assistant to join the Property Management Team for one of its more prominent buildings in downtown Toronto. The ideal candidate is customer-focused with excellent communication skills, thrives in a team environment, and excels at multitasking under pressure while maintaining flexibility and independence in a fast-paced setting.

This role is on-site 5 days/week.

What your day-to-day will look like:
Reception & Customer Service • Greet visitors, manage inquiries, and build positive tenant relationships while ensuring exceptional service across all communications.

Administrative Support • Provide comprehensive support to the General Manager and office staff, including managing boardroom and freight elevator bookings, maintaining tenant records and contractor lists, and coordinating with building operations.

Accounting & Financial Processing • Process invoices, set up purchase orders, reconcile supplier statements,



and ensure timely submission of accounts payable and receivable batches to Head Office.

Service Request Management • Receive and dispatch tenant service requests through Prism, monitor completion, and follow up to ensure tenant satisfaction.

Office Operations • Order supplies, maintain office equipment, manage filing systems, prepare lease summary sheets, and support special projects and tenant events.

Communication & Coordination • Answer calls, distribute mail, schedule couriers, maintain meeting minutes, and update property information across lobby directories, portals, and building websites.

Compliance & Culture • Support JLL's environmental sustainability and corporate social responsibility initiatives.

Required Qualifications:
1+ years of related work experience

Solid customer service experience

Previous experience in Property Management and/or Real Estate is preferred;

Excellent knowledge of Microsoft Office is required (Word, Excel, PowerPoint, Outlook);

Preferred Qualifications:
Experience in Accounting Software (i.e. Yardi) is preferred;

Property management or real estate experience

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below.



We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

📌 Administrative Assistant (North York)
🏢 JLL
📍 North York