Reception is the bookend of the Wakefield Mill experience. You are the first person who greets each guest with a warm smile and “Hello” like they would a friend of family member. And you check the guests out at the end of their stay wishing them well as the leave.

YOUR MISSION

Keep records of available rooms, reservations, and rented rooms

Register clients in the arrivals register and assign them rooms

Respond to inquiries about hotel services and room availability, in person, by email or by phone

Provide information about services in the community and respond to customer complaints

Compile and verify daily registers, customer accounts, cash statements, and supporting documents using manual or computerized systems

Present the bills to customers leaving the hotel and collect the amounts due

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REQUIREMENTS

The knowledge of English is necessary as most of our customers are English-speaking

Responsible, punctual, cheerful, cheerful, calm, welcoming and initiative-oriented personality

Likes to exceed customer expectations and needs

Experience or training in hospitality (reception and/or concierge, sales)

Knowledge of the Maestro system an asset

Flexibility for variable hours (day, evening, weekend)

SALARY

To be discussed

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APPLY NOW
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📌 Hotel Receptionist (Canada)
🏢 Moulin Wakefield Mill
📍 Canada