Motion Fitness Okotoks is seeking a reliable and energetic Front Desk Representative to join our team for evenings and weekend shifts . This is a great chance to be part of a dynamic fitness environment and help our members feel welcome every day.
Key Responsibilities:
- Greet and welcome members and guests with a positive attitude.
- Answer questions, address complaints, and provide exceptional customer service.
- Assist guests with gym membership inquiries and direct them to the Membership Specialist.
- Help incoming guests complete Non-Member Waivers while they wait for the Membership Specialist.
- Support the Membership Specialist with membership processing as needed.
- Process drop-ins in the member software.
- Keep the front desk organized, tidy, and stocked with necessary materials.
- Answer incoming calls, redirect as needed, and take messages.
- Replenish towels, tissues, and sanitizing supplies.
- Maintain accurate records, forms, and files.
- Perform additional duties such as giving tours or handling pricing inquiries when the Membership Specialist is unavailable.
Required Skills & Qualifications:
- Highly motivated, energetic, and customer-focused.
- Excellent communication and interpersonal skills.
- Strong organizational skills with attention to detail.
- Ability to multitask in a fast-paced environment.
- Understanding of health club operations is a plus.
- Team player, willing to cover or trade shifts when necessary.
Education & Experience:
- High School Diploma or GED required.
- Prior experience in customer service and sales is required.
- Experience in a health club, fitness, or hospitality setting is preferred.
Working Conditions:
- Primarily standing during shifts.
Supervision:
- Supervised and trained by the Manager.
Employee Benefits:
- Paid vacation days.
- Complimentary gym membership upon hire (conditions apply).
If you are enthusiastic, reliable, and love helping people achieve their fitness goals, we’d love to meet you!