Join ACC as a Team Leader specializing in mental injury recovery. This role involves leading a team to support complex claims and deliver exceptional recovery experiences. In this permanent position, you will guide Recovery Partners as they help clients navigate sensitive recovery journeys.

By fostering a culture of accountability and continuous improvement, you'll ensure excellence in client outcomes. Your resilience and leadership will be key in supporting both the team and clients through challenging situations. Key Responsibilities:

- Lead and coach a team of Recovery Partners
- Promote continuous improvement and accountability
- Facilitate exceptional recovery experiences for clients
- Make informed decisions in complex circumstances
- Assist clients in managing distressing situations Requirements:
- Experience in health, rehabilitation, or social services
- Proven ability to develop and empower teams
- Strong relationship-building and stakeholder management
- High levels of resilience and empathy
- Commitment to enhancing Recent Zealanders’ recovery journeys Elevate client outcomes as you guide teams at ACC.

📌 ACC Team Leader for Recovery Partners (Ottawa)
🏢 New Zealand Government
📍 Ottawa